Welcome

Zorch Privacy Policy Statement

Zorch takes the privacy and security of your personal information very seriously.  We are committed to using any information you give us in a responsible manner. We highly value all of our customers and want to provide you with secure online experience.

Zorch complies with U.S. Safe Harbor privacy principles of Notice, Choice, Onward Transfer, Security, Data Integrity, Access and Enforcement, and is registered with the U.S. Department of Commerce’s Safe Harbor program.

If you have any questions about this Policy, please feel free to contact us through our website or write to us at: Zorch, 223 W. Erie Street, Suite 3NW, Chicago, IL 60654 USA.

This Privacy Statement describes how we collect and use your information and gives you options as to how we use it.  We suggest that you review this Privacy Statement periodically as we may update it from time to time.  This policy was last updated on January 22, 2007.

What kind of data is collected?

When you make a purchase through a Zorch eStore or website, we collect information that you provide such as your name, email address, postal address, phone number, account password, and other information necessary to process your order.  You may decline to submit personal information to any of our services, in which case Zorch may not be able to offer those services to you.  Credit card and other payment account information may be collected and are maintained securely in encrypted form by VeriSign, a third party processor.

When you visit our website, we collect your Internet service provider’s address, the webpage from which you came, and a record of your activity on our site.  We also collect the information you provide to us when you register, activate an account, fill out a survey or questionnaire, or contact us.  You may either opt in or opt out of certain services offered on the website.  This may limit your use of certain services.

Zorch websites use cookies, or small data files, that reside on and uniquely identify your computer in our database.  Some examples of the data we store in our database includes your account preferences, items added to your shopping cart, user-specific information on pages accessed, and previous visits to our site. Through cookies we may alert you to new areas that we think might be of interest to you when you return to our site, record past activity at our site or, customize Web page content. Your information is stored in a safe and secure database.  We do not use cookies to store any of your personal or financial information on your computer.

You have a choice to refuse cookies, however some services and/or functions may not work properly.  By accepting a Zorch cookie you allow us to maintain the preferences stored in your Zorch account and process your order.

If you are shopping Zorch and are having difficulty adding product to your shopping bag or completing your order, please check your privacy settings in your browser.  If you do not wish to change your privacy settings to “Medium” and you are currently using the “Medium High” or “High” settings, you may choose to override your current cookie handling practices for individual sites that you specify, including Zorchit.com and zorch.com

How is your data used?

The information we receive allows us to personalize our product offer and your experience.  It also enables us to process your purchases, confirm orders, customize the content and layout of our pages, notify you about updates to our websites and products, and provide you with information.

The information you supply to us is added to our client database.  You may receive periodic contact from us about new products and services, discounts, promotions or upcoming events.

In some cases, we use third party companies to help us provide our products and services, to assist us in managing customer information, to fulfill promotions and to communicate with you.  Some of these companies are given access to some or all of the information you provide to us, and some may use cookies on our behalf.  These companies are contractually-restricted from using your information in any manner other than in helping us to provide you with the products and services available from Zorch.

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation.  We may do so when: (1) permitted or required by law or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions or, (3) investigating fraud which has already taken place.  The information is not provided to these entities or companies for marketing purposes.

From time to time, we may use the information you provide us for new, unanticipated uses not previously addressed in our Privacy Policy. If our information practices change at some time in the future we will post the policy changes on the privacy page of our website to notify you of these changes.  You should check our website periodically for more information on how we use the data we collect.  If there is a material change in the manner in which we use data that we collect, we will update this Privacy Statement to reflect these changes.

Contact Us

Feel free to contact us for any reason, including a request to be added to or taken off a list, or if you have any questions or concerns.

Zorch
223 W. Erie Street, Suite 3NW
Chicago, IL 60654 USA